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TicketNetwork Jumps on Board "First Five" Program

More than $7 million in state incentives will facilitate the company's move from Vernon to the former Gerber campus in South Windsor.

TicketNetwork's move from Vernon to South Windsor, and not out of the state, is proof that “Connecticut is open for business,” according to the governor.

On Thursday, Gov. Dannell P. Malloy celebrated the online ticket exchange company’s grand opening extravaganza, saying in essence that the company is a poster child for the state’s ''First Five'' program.


The TicketNetwork saga started in late May when CEO Donald Vaccaro announced the company had purchased the Gerber Scientific campus off Kelly Road in South Windsor, just over the Vernon line, for about $7 million. He said he was staying in his native Connecticut despite serious recruiting efforts from other states.

Vaccaro said that, at about 14,000 square-feet, his former headquarters on Bolton Road in Vernon was just too small. When Gerber bucked its historic trend and said it was moving everything to its Tolland facilities - and not vice versa - the Gerber complex became available.

TicketNetwork will now spread out over the sizable corporate campus, but lease back the small of the buildings to Coburn Technologies.

About two-thirds of TicketNetwork's 338 employees have made the move already and the rest should be in place by Oct. 1, Vaccaro said.

Malloy said the moved made sense.

"I've been to Bolton Road … and this is … much better,'' he said.

To help make it that “much better” Malloy’s administration has pledged about $7.75 million in state assistance to help in the purchase and reconfiguration of the South Windsor building so TicketNetwork can call it home. (The works thus far has cost about $15.35 million, including the purchase price, Vaccaro said.)

Here is the breakdown of the incentives given to TicketNetwork for staying in the state:

• A 10-year, $4.5 million loan from the state Department of Economic and Community Development for the project.

• A five-year, $1.8 million loan from the Connecticut Development Authority for information technology, fixtures, furniture, among other things.

• A grant of up to $1 million for alternative energy initiatives via the installation of wind, solar of fueled cell systems. United Technologies Corporations’ fuel cell division is based in South Windsor.

• A software engineering training grant from the state that can range from $250,000 for 200 jobs created to $450,000 for 600 new jobs.

About the last incentive, Malloy joked, "I am making him add more jobs.''

The ''First-Five Program" is designed to attract - or in the case of TicketNetwork, relocate in-state - large-scale business development projects with incentives for the first five companies that create 200 jobs within two years or invest $25 million and create 200 new jobs within five years.

Malloy called TicketNetwork ''one of the fastest growing companies in the state.'' He and Vaccaro said Virginia and North Carolina were states that courted the business heavily.

''I want to make sure that these types of innovative enterprises establish roots here in Connecticut and continue to create jobs and make capital investments that will directly benefit the local and state economies,'' Malloy said.

Cigna has also joined the ''First Five'' program, Malloy said.

TicketNetwork is a large online ticket exchange that services venues from sporting events to shows to concerts. It provides access to more than $1 billion in ticket inventory.

Vaccaro said it is all about the roots Malloy spoke of. He started in Vernon in small spaces and said he wanted to stay in town. He said he would work with Vernon officials to market the Bolton Road building. He said the Gerber building was too good to pass up when the state pledged a ''public-private partnership.''

''I was just too small for us,'' he said of the Vernon location. "At first, we thought this building was too big, but it is going to work nicely,'' he said.

''We are honored to be selected to an elite group of companies and for us; it keeps people where they want to live. Many of our employees are from the area - from east of the river - and they want to stay here,” Vaccaro said.

TicketNetwork will "ramp up'' its work force in several areas including the call center, software development and management, he said.

Members of the food service staff were already feeling the effects by calling the kitchen and dining facilities ''huge'' with big smiles on their faces.

Danno July 22, 2011 at 01:02 pm
Unfortunately, Looks like Vernon Chased Ticketnetwork out of town. The Town would not agree to a new concert theater that would have been a huge tax revenue for Vernon and they gave Vaccaro a hard time when he wanted to change the zoning on another building in Vernon to accomodate an expansion. So, the result is that Vacarro has moved out of Vernon to South Windsor. Sad to see that it could not work out in a benefit for Vernon.
Ken Davidson July 22, 2011 at 08:18 pm
Point of order: Coburn Technologies no longer has any affiliation with Gerber Scientific. It is an independently held private company now.
meowkats4 July 23, 2011 at 02:13 pm
What is Malloy doing? We want NEW BUSINESSES TO COME TO CONNECTICUT!!! This sounds like any company (in Connecticut) that wants to expand their business can tell the governor they are leaving the State, just so they can get $$$ from the STATE to please stay and make JOBS here!!! This is sending a message out to every Company here in Connecticut "Come and GET IT!!!
What's the guarantee 2 or 3 years down the road these Companies will not move their Company Headquarters to another state???
Ron Haas July 23, 2011 at 03:23 pm
Malloy doesn't care, he's in there for the one term, unless the braindead people who put him want more. At least TicketNetwork hires locally. The administration is using smoke and mirrors to make it look like they're doing some good. TicketNetwork was staying anyway, it was just made easier on taxpayers backs.
At CIGNA where they are getting incentives, it is little India. CIGNA and other companies like them should be paying a surcharge for employing such a high percentage of foreign workers. They are not helping the economy, they are hurting it and adding to unemployment.
Maria Giannuzzi July 23, 2011 at 08:58 pm
I don't understand the taxpayer give-aways to "local businesses" like CIGNA and TicketNetwork. Just like I don't understand the Haddam "land swap" which gave a private developer state-owned open space near the Connecticut River. Again, another give-away of a unique taxpayer-owned property. Does Governor Malloy and our state legislature believe that Connecticut taxpayers will not see through these gimmicks? Many members of the legislature are controlled by special interests. But where is the Governor's leadership? I voted for him and expected more.
Sami Mehmed Jr July 23, 2011 at 09:11 pm
Very true about foreign workers. The Hartford mirrors Cigna. It is amazing that the companies realize a cost benefit using foreign workers similarly to hearing job shoppers for a contracted period of time. Usually the numbers are small in comparison to overall employees but the companies don't have to go abroad to find the talent.
Mark Kalina July 24, 2011 at 01:31 pm
It would be far easier to attract business if they lowered state taxes to begin with. Then more companies could afford to move/stay here. We would not need to pay (read bribe) them to stay, since the climate for them would be far more attractive. The revenue in the coffers would be greater and we would have less budgetary issues/more employment.
Don't get me going about sports franchises and stadiums...
R Eleveld July 24, 2011 at 11:49 pm
Maria, You should have realized what you were going to get... a government run by one party is TROUBLE...
Business does NOT like change... business is very difficult to begin with, but change just adds to the uncertainties. When government changes the rules or is changing the rules (Obamacare, Frank-Dodd, CFPB) investments take a back seat, as they do not know how the changes will effect business, or the costs, or compliance. Obama enacted so any laws, that he screwed the economy without knowing it. His cadre of eggheads who have NO business acumen do not understand business. As they say if you can do it, you do it, if you can't, you teach. FYI most of the rules will still not be known for another year or two, but we are supposed to follow them today? How can you follow an unknown? Malloy walked into a mess created by a weak Governor and a very powerful Legislature. The CT Governor is relatively weak. The Republicans offered a balanced budget that was rejected of course. Real Concessions package should include systemic changes no longevity pay, a real co-pay and contribution for health insurance, no increases for 2 years, no gaming the pension system with overtime, a pension should be tied to no more than your base pay, "hazardous duty" should be a 25 year retirement and not 20 years, layoffs based upon performance no seniority, and last but not least a 40 hour pay week, NO LESS.
Sami Mehmed Jr July 25, 2011 at 12:29 am
Written and stated succinctly with the needed changes to state union, (and also town unions), contracts. Thanks Mr. Eleveld for the comment.

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cmmj June 19, 2013 at 03:08 pm
My 1st grader and 4th grader had business as usual until yesterday at Northeast.
Matthew Bilmes June 19, 2013 at 04:03 pm
I completely believe "Concerned Parent." If I remember correctly that's exactly what myRead More class did during the end of school in 5th grade. However I really don't think it's that big of a deal. I'm going to be entering my senior year at RHS as class president and a member of NHS. Watching movies for the last two weeks of 5th grade didn't really end up affecting anything in my life at all.
Bert June 19, 2013 at 06:06 pm
Yes Meowkats4. let's keep harping on what is wrong everyday so no one will forget! We don't wantRead More anyone to think that our school system is on the mend. And when the problems have been solved, let's find new ones to rail against. No one is suggesting that we sweep our problems under the carpet. We are suggesting that you take a breath and give the BOE some time to correct what is wrong. There is no question that we now know what the problems are. But it should be obvious that not everyone here agrees on what is a problem and what is not.
Drew Crandall
carl slicer June 18, 2013 at 10:55 pm
Congratulations Drew to you and your wife too. Hard work pays off and it shows. You have made aRead More "Joyful" noise and our region is the better for it-. All the Best. -Carl Slicer.
michelle June 19, 2013 at 10:58 am
Drew - Congratulations!! a wonderful addition to the Vernon area. "The Lord Does Provide".Read More The best to you and your staff.
vernon guy June 17, 2013 at 10:27 am
For the digital piano call 860-614-3624
vernon guy June 17, 2013 at 10:29 am
For digital piano call 860-614-3624
Johnny June 14, 2013 at 10:02 pm
What a flim flam scam this company is. Leave it to Carl Slicer to want to make himself feelRead More important. Give it up....
Dottie Konarski June 14, 2013 at 10:01 am
What a breath of fresh air to read about young people doing GOOD things! They deserve recognitionRead More for the RIGHT reasons!
carl slicer June 13, 2013 at 03:53 pm
Ever wonder about the recipients of the "Pay it Forward" program? Stop by and see. CarlRead More Slicer.
mary brenner June 13, 2013 at 10:07 am
How much are they asking for the set
mary brenner June 14, 2013 at 08:59 am
Very interested in this dining set. What is the asking price and when can I take a look?